Job Description
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Connect member issues and needs to deliver broader value propositions
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Build on customer cues to gain commitment to products, services and solutions
Continuous improvement
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Identify opportunities to improve processes, procedures and systems and provide feedback where appropriate
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Assist and introduce process improvements into the Sales function, including AU Way of Selling and Saving and BPM process changes
Risk and compliance
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Monitor and ensure adherence to relevant compliance and regulatory requirements
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Ensure compliance to Safetrac training requirements including OH&S obligations
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Communicate potential risks to ensure compliance
Quality
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Ensure ongoing development within the Quality framework to meet business needs
Values
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Exemplify the Australian Unity values: Bold, Warm and Honest
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Ensure behaviours align with Australian Unity’s values and wellbeing culture
About you