Job Description
Who We Are
We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs.
Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success.
We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance.
Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere.
Who We're Looking For
We're looking for someone comfortable working from home who can positively interact with damagers over the phone. We need a true team players who wants to make a meaningful contribution to their team and to our company.
The Insurance Filing Specialist is responsible for locating and reporting insurance information via claims analysis and interactions with damagers.
On a Typical Day, You'll
• Utilize Beyond platform to cross reference insurance information on repeat damagers.
• Analyze work activity to determine identity of General Contractors
• Request Certificates of Insurance from General Contractors and other damagers.
• File Insurance claims.
• Send subrogation documents.
• Enter insurance information and determine appropriate claim codes into Beyond platform.
• Assist supervisor and team members as requested.
Bonus Structure
1st- 15th of the month
Level 1 $725K = $125
Level 2 $800K = $175
Level 3 $900K = $240
16th- End of the month
Level 1 $1.6M = $125
Level 2 $1.7M = $175
Level 3 $1.8M = $240
Requirements
• Basic knowledge of Microsoft Office Suite
• Skillful internet searcher
• Ability to effectively communicate with damagers, insurance company representatives
and other employees in a professional and courteous manner
• Ability to work independently with minimal supervision
• Excellent analytical and processing skills
• Accurate data review and data entry skills
• Organized, thorough and detail oriented
Physical and Mental Requirements:
• Position requires sitting at a desk and working on a computer for extended periods
• Communicate clearly and accurately.
• Listening
Education and Experience Guidelines:
High school diploma or equivalent required
1+ year of customer service
1 year plus of insurance experience is preferred, but not mandatory
Additional Information:
This job description in no way states or implies that these are the only duties to be performed by the incumbent in this
position. They will be required to follow any other job-related instructions and to perform any other job-related duties
request by any person authorized to give instructions or assignments.
CMR is an Equal Opportunity Employer