Small Parcel Specialist

Percentage

Position Functions

40%

Small Parcel Shipping

• Assists and coordinates resources to ship within required dates/times.
• Gather product per order form and pass along to small parcel lines.
• Double check orders pulled from other associates and sign off on order form.
• Packs products into boxes and applies packing slips on or in boxes.
• Process orders through UPS/FedEx/USPS interface and place inapplicable area..
• Mark boxes with required /special instructions per Dangerous goods required training hazardous.
• Responsible for shipping domestic and international shipments.

 60%

 Customer Shipping Requirements

• Coordinate applicable international accounts requiring customer shipping requirements and maintain labels for those accounts
• Processes customer PO’s and orders.
• Processes customer shipping requirements orders and any labeling required per customer guidelines.

• Label types: Merchandise/pricing stickers, information labels, UCC/ASN labels etc.

• Consolidate shipments for applicable accounts based on ship windows for customer accounts.
• Notify the Customer Service Department of updates needed to customer accounts.

• Assist in maintaining vendor customer shipping requirements documentation.
• Assist with notifying appropriate personnel of shipping and packaging updates on customer accounts.
• Assist in researching chargebacks and fines and provide documentation on how to dispute chargebacks

NA

• Other duties as assigned to meet the needs of the organization.

High School degree, General Education Diploma or other related field or an equivalent combination of education and experience sufficient to perform the position functions of the job.

One or more years of shipping and packaging or other related experience.

Demonstrated knowledge of order processing, preparing, and shipping an order.

Demonstrated knowledge and experience with Microsoft Office programs.

Prior experience working in an office atmosphere.

Ability to understand and comply with Mueller Safety Systems and current regulatory requirements.

Associate degree in business administration, supply chain operations, administrative, or other related field or an equivalent combination of education and experience sufficient to perform the position functions of the job.

ERP system experience with a preference to SAP.

Exercises judgment within broadly defined practices and policies.

Makes sound decisions based on analysis, discussion, experience and judgment.

Demonstrated team player with active participation in meetings.

Strong ability to transition efficiently from working independently to working collaboratively.

Anticipates emerging and future trends accurately based on broad knowledge and perspective.

Willingness to “roll up your sleeves” to help find new opportunities, be diligent in holding people accountable, and having passion to WIN.

Proficient written and verbal communication skills, with ability to communicate at all levels of the organization including with the executive team

Develops and maintains interpersonal relationships.

Strong organizational and problem-solving skills, attention to detail, and the ability to balance multiple priorities.

Proficient use of Microsoft products, including Word, Outlook and Excel, and related industry applications.

Creates focus and eliminates roadblocks for the Distribution Center and its associates.