Member Support Administrator (Collections)
Job Description
Why Us?
The Farm Bureau Bank team is rooted in service, strong relationships, and meaningful results. We offer financial services that support hardworking individuals who recognize the vital role of farming, ranching, and agriculture across the United States. Beyond traditional banking, we cultivate lasting partnerships, nurture growth, and aim to support rural communities that are often underserved by the banking industry.
Farm Bureau Bank. Not just branches. Roots.
FBB team members enjoy competitive compensation and generous benefits.
- Affordable Medical, Dental and Vision coverage
- Outstanding 401k – Employer match up to 5%
- Paid Volunteer Hours
- Accrued Paid Time Off (PTO) & Paid Holidays
- Life Insurance and Long-Term Disability (company paid)
- Continuing Education Opportunities
- View all available benefit options at Farmbureau.bank.
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This is an in-person role.
What you'll get to do: |
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Education and Experience:
- Associates degree or some college hours in business, finance, accounting or related field required with a bachelor’s degree in business, finance, accounting or related discipline preferred.
- Five (5) plus years’ collection experience in installment loans and credit card.
- Ability to adhere to established policies, procedures, and laws when performing collection activities.
- Ensure compliance with all Fair Debt Collection Practices Act, Servicemembers Civil Relief Act and U.S. Bankruptcy laws
Farm Bureau Bank is an equal opportunity/affirmative action employer and complies with all applicable federal, state, and local fair employment practices laws. Farm Bureau Bank strictly prohibits and does not tolerate discrimination against team members, applicants, or any other covered persons because of race, color, religion or creed, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and gender identity) age, physical or mental disability, citizenship, veteran status, or genetic information, or any other characteristic protected by applicable federal, state, or local law. All team members and anyone doing business with the Bank (including vendors, clients, and visitors) are prohibited from engaging in unlawful discrimination. This applies to all employment actions, including but not limited to, recruitment, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.