HOUSEKEEPER

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

• Check climate control, lights, and alarm clock, making adjustments to correct irregularities or report broken items to the Call Center.
• Tidy room in a variety of ways such as emptying trash containers, ensuring remote for TV works, drawing sheers.
• Check room supplies and replace items such as soap, shampoo, writing paper, pens, and tissues.
• Strip the beds and load soiled linen on cart.
• Change bed pads if soiled.
• Replace soiled linens, and provide supply of laundry bags and slips.
• Make beds according to the hotel standards.
• Make up roll-a-ways before being removed from the room.
• Clean glass surfaces such as mirrors and shower walls.
• Dust rooms including fixtures and clean vents.
• Clean ashtrays and replace matches.
• Vacuum carpets, including moving furniture and reporting stains to the housekeeping department.
• Replace bottle tops of items in the bathroom and replaces used glasses.
• Clean and dry wash basins, fixtures, and pipes under basins.
• Clean shower heads and tiles.
• Clean and scrub bathtubs.
• Clean toilets and replace toilet rolls and tissues.
• Sweep and wash bathroom floors.
• Sign in and out for keys, radios or pagers on housekeeper key and pager issue sheet.
• Report and deliver lost and found items to the housekeeping office.
• Verify status of room on Assignment Sheet and note discrepancies.
• Complete room tidies when checking rooms at end of shift and passes assignment sheet to the Housekeeping Manager.
• Return carts to Linen Room, restock supplies used and report shortages to the Housekeeping Manager, and return basket, cleaning supplies, bucket, and master keys to P.M. Manager at the end of the shift.
• Complete special cleaning projects as assigned by Housekeeping Management.
• Attend all departmental and company training programs or meetings as directed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Perform all job duties in a safe and responsible manner including use of appropriate personal protective equipment where applicable and keeping areas clean and free of safety hazards, debris and litter.
• Meet department uniform, appearance and grooming requirements.
• Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Including the ability to understand and respond via pager i.e. HOTSOS. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

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Equal Opportunity Employer