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Computacenter

Solutions Specialist (Workplace, Collaboration & Contact Center)

Irvine, CAPosted Today

Job Description

  • Partner with business leaders to position and sell services that support company objectives and that are consistent with Winning Together values.
  • Serve as a technical advisor in pre-sales engagements, aligning Cisco and Microsoft collaboration solutions with customer requirements.
  • Delivery of product demonstrations, proof-of-concepts (POCs), and technical workshops for VAR clients.
  • Collaborate with account managers and vendor partners to develop and present solution proposals.
  • Design and architect collaboration solutions integrating Cisco Webex, CUCM, and Microsoft Teams tailored for VAR customers.
  • Provide competitive analysis and positioning of Cisco and Microsoft collaboration tools.
  • Support RFP/RFI responses with technical documentation and solution architecture.
  • Maintain strong relationships with customers, vendors, and distributors to ensure solution success and post-sales satisfaction.
  • Technical sales lead driving opportunities and deals including bringing in the right people and expertise.
  • Focus on increasing services and hardware/product and revenue.
  • Responsible for oversight for pre-sales deals (engaging the Solution Architects & Post-Sales Team as needed).
  • Proposal development and collaborate with the Pre-Sales Engineering Teams to develop final quotes and proposals.
  • Attend customer opportunity / strategy meetings to understand and articulate business and technical strategy for the company and customer.
  • Provide qualification of designs or opportunities and produce technical architecture/design documentation.
  • Work with peers to advise and recommend on future technology and services.
  • Ensure that proposed solutions are valid and meet Customer specifications.
  • Research technology and deliver associated white papers to promote Computacenter’s offerings.
  • Work closely with Vendors / Partners to keep up to date with current and future technologies, products and strategies to manage the ‘cradle to grave’ solution provisions cycle.
  • Maintain high level of industry awareness through training and self-development
  • Engage in and manage Customer demonstrations and Proofs of Concept
  • Collaborate with Solution Specialists and Solution Architects to develop new service offerings, utilizing newly released products having ensured that functionality claims are valid.
  • Play a pivotal role in ensuring end to end delivery to client.
  • Embrace and support Computacenter’s mission and core values.
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    Consulting And Business Services
    10001+ employees
    Hatfield, Hertfordshire, GB
    Website
    Solutions Specialist (Workplace, Collaboration & Contact Center) at Computacenter | Renata