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Develop service solutions that align customer requirements with Computacenter's delivery capabilities, commercial goals, and operational feasibility.
Shape and influence bid strategy by defining clear service approaches and delivery models that strengthen competitive positioning.
Maintain strong internal collaboration with business leaders and practice teams while modeling Computacenter's mission, Winning Together values.
Drive IT services opportunities end to end, engaging the right technical, commercial, and delivery experts at the right time to progress and win deals.
Lead pre-sales coordination with Technical Solution Architects, Service Designers, and delivery teams to ensure solution clarity and integrity.
Participate in customer discovery and strategy sessions to validate requirements, articulate Computacenter's value, and frame desired business outcomes.
Collaborate closely with costing, finance, and delivery teams to refine assumptions, validate resource models, and produce commercially sound proposals and quotes.
Support commercial negotiations by identifying risks, defining dependencies, documenting assumptions, and shaping contractual structures that protect margin and delivery success.
Engage customers consultatively, clearly articulating value, ROI, delivery methodology, commercial constructs, and expected business impact.
Lead or participate in service definition workshops to shape service descriptions, delivery models and support operational artifacts such as WBS, RACI, workflows.
Advise peers, sales teams, and leaders on evolving service capabilities, customer needs, and emerging technology trends.
Champion seamless handoff from sales to delivery
Uphold pipeline hygiene, forecasting accuracy, and structured documentation to ensure visibility, governance, and predictable business planning.
Service Specialist (Networking & Data Center IT Professional Services)
Atlanta, GAPosted Today