Metering Field Scheduling Analyst I/II

Metering Field Scheduling Analyst I/II Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today . We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility. Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity. At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position. This position does not offer relocation assistance. Job Summary Learns to analyze daily order priority, order volume, and resource availability to ensure efficient routing and dispatching to field personnel. Develops skills for communicating with field metering personnel through various channels to adjust routes and work accordingly. Develops the ability to efficiently monitor and initiate routing plans throughout the day to ensure highest priority orders are dispatched to accommodate an 8 hour day, with a focus on minimizing overtime. Learns to update ARCOS, to determine resource needs, and to initiate callouts. With assistance, supports communications from stakeholders such as Call Center representatives, field Operations and Construction personnel, Billing, Credit, Regional Operations Center (ROC), as well as external customers. With training, performs a wide variety of specialized and complex metering functions (Priority Work Requests-PWQ, daily route scheduling, etc.). Learns a wide variety of information related to Metering Operations and procedures to be able to answer questions. With training, utilizes computer systems and/or related equipment to record, enter, store and retrieve information (Service Order Automated Routing System (SOAR), SAP, Billing, Credit, ARCOS). Compiles regular and special reports using established formats and procedures. Required Knowledge, Skills, Abilities & Experience The knowledge, skills, abilities and experience required for entry into this job include the following: 0 to 2 years of related experience (Metering Field Scheduling Analyst I) or 3+ years of related experience (Metering Field Scheduling Analyst II). Ability to continually analyze information and data throughout the day in the performance of duties and responsibilities. Ability to manage multiple activities, remote resources, and constantly changing priorities. Good analytical and problem solving skills. Ability to learn company and department procedures associated with field metering support and their application. Ability to learn and apply relevant IBEW contract provisions. Ability to work independently and within a team environment. Good general computer skills with word processing and database applications (and ability to learn specific systems such as SAP, CBMS, and SOAR). Strong keyboarding skills. Strong oral and written communication skills. Ability and desire to work non-traditional shifts. May require certifications or special training. Associates degree a plus Education Requirements Required degree (equivalency not accepted in lieu of required degree): High School Diploma or GED Licenses, Certifications, or Quals Description Working Conditions Office Work Environment 76 -100% Travel Up to 25% Other Working Conditions Test Description No Testing Required Export Control Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants. Other Information We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com. Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability. You can experience the excitement of our company – it's the difference between taking a job and starting a career. Top 3 Reasons to Work at Dominion Energy There are many reasons to work at Dominion Energy, but below are the top three reasons employees have shared with us. Click on each of the links to learn more!

1. Safety Centric Work Environment
2. Generous Pay and Benefits 3. Collaborative & Inclusive Culture About Dominion Energy I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable. I am not just any energy… I am Dominion Energy. We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America. Join us! Facts: ·17,000 employees ·Headquarters: Richmond, VA ·16 states in the US ·$100 billion of assets ·Nearly $35 million in charitable contributions ·100,000+ volunteer hours recorded in the community Our Commitment to NetZero by 2050 Dominion Energy is committed to helping address climate change. We have cut emissions sharply as we aim for Net Zero carbon and methane emissions by 2050. Learn more at sustainability.dominionenergy.com Nearest Major Market: Richmond