Job Description
Job Summary
The Senior Business Technology Analyst plays a strategic role in driving organized and effective requirements to build both projects and products. The practitioner will research, analyze, and evaluate data from various sources, making recommendations for program and process improvements. Provide guidance to entry-level employees and serve as a mentor to other team members. The Senior BTA assists business owners with functional area subject matter expertise, business analysis strategies, and company networking/contacts. As a liaison between client areas and information technology, this individual will plan, conduct, and direct the analysis of complex business problems to be solved with automated systems. Reengineer technical processes for greater efficiency, provide technical recommendations, and assist business owners by identifying, evaluating, designing, and specifying systems and procedures that are cost-effective, efficient, and meet business requirements and corporate strategic goals. Collaborate with Product Owners to shape the end-to-end product strategy, determine business value, and ensure alignment with the overall product vision. Elicit requirements, translate user needs into user stories, acceptance criteria, and testing plans, and serve as the day-to-day contact for requirement clarification. Define, implement, and track performance metrics for solutions entering production, ensure testing of features and functionalities is integrated into the development process, and develop test plans. Additionally, the BTA III will track progress toward OKRs, ensuring alignment with the overall product vision, and manage software vendor relationships before project management.
Required Knowledge, Skills, Abilities & Experience
5-6+ years of directly related experience.
- Extensive analytical ability, including organization and problem-solving techniques
- Expertise in presenting information through written and verbal communications, extensive facilitation skills for gathering requirements and designing business processes related to system change requests.
- Ability to coordinate issue resolutions through direct interaction with clients and application/automation developers; strong project management skills for developing project plans and leading teams through all project life cycles.
- Extensive experience in performing complex technical analysis of various data and business problems with strong attention to detail; analytical proficiency regarding the functional and technical development of application software solutions.
- Ability to multi-task to support production issues, test production fixes, and fulfill legal and regulatory requirements.
- Ability to develop a test plan with scenario modeling for functional and regression testing of systems. Advanced knowledge of digital domains, products, and user journeys.
- Ability to quickly learn industry trends and end-user demands; stay current with best practices and emerging technologies.
- Extensive experience with managing and prioritizing product backlogs; experience tracking metrics critical to product teams; experience collaborating across various stakeholders to compile requirements; understanding agile processes.
- Strong communication skills with the ability to present complex messages, trade-offs, and tell a compelling story; ability to articulate business requirements; strong problem-solving mindset.
- A mindset that challenges the status quo, seeks new solutions, and embraces change; takes initiative, steps outside comfort zones, and empowers teams to do the same; fosters an experimental mindset that drives innovation.
Education Requirements
Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:
Bachelor
Preferred Discipline(s): Business Administration, Information Systems
Other disciplines may be substituted for the preferred discipline(s) listed above.
Licenses, Certifications, or Quals Description
Working Conditions
Other Working Conditions
Test Description
No Testing Required