Job Description
Job Summary
This is one position which will be filled at the level commensurate with the successful candidate's education, knowledge, skills, and abilities. Under general supervision, this role performs a full range of moderately complex clerical tasks that support a specific workflow or phase within a business process.
Responsibilities:
- Accountable for transaction of part(s) of a business process.
- Performs comprehensive reporting and diverse clerical functions by applying overall knowledge of sources requiring and understanding of interrelationship of report components and use of data or methods that are varied and somewhat complex.
- Work requires analysis, judgment, and detailed knowledge in the area of assignment as well as applicable department and company policies and procedures to accomplish the specialized processing of information, documents or materials to include selecting and compiling data; performing calculations to translate data and information into required results and investigating and providing routine explanations of variations from generally expected results.
- Utilizes computer systems and/or other related equipment to record and enter, store and retrieve information.
- Compiles regular and special reports using established formats and procedures. Resolves discrepancies and may communicate with variety of administrative and professional employees within and outside the company.
Required Knowledge, Skills, Abilities & Experience
Minimum Requirements (Note: A partial year of related work experience of 6 months or greater will be considered one year towards the qualifications):
Process Assistant I
0-2 years general office experience; basic interpersonal/communications skills; must have basic knowledge of computers including Microsoft office products Word, Excel, Outlook and SAP; performs tasks in SAP such as processing invoices, timekeeping, etc with guidance and direction from supervisor; basic knowledge of company and department procedures; must be able to work independently & as a team member; basic knowledge of company and department procedures and works under close supervision.
Process Assistant II
2 - 5 years general office experience; ability to manage multiple activities and resources; strong oral and written communication skills; proficient personal computer skills basic analytical and problem-solving skills; ability to work independently and as part of a diverse team; proficient skills using spreadsheet and word processing applications and SAP; basic knowledge of company and department procedures and works under immediate supervision.
Process Assistant III
5+ years general office experience; comprehensive knowledge of company and department procedures associated with business process or function; strong skills using spreadsheet, word processing and SAP; ability to prioritize work and exercise considerable discretion in the performance of duties; ability to manage multiple activities and resources; strong oral and written communication skills; strong personal computer skills; strong analytical and problem-solving skills; ability to work independently and as part of a diverse team and works under general supervision.
Education Requirements
Required degree (equivalency not accepted in lieu of required degree):
High School Graduate , GED
Preferred: Prior experience with SAP but not required.
Licenses, Certifications, or Quals Description
Working Conditions
Other Working Conditions
Test Description
This job requires recommended test results from SHL Microsoft Assessment(s) administered online during the employment selection process.
Microsoft Word - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft Word, and includes the following topics: Applying Illustrations and Graphics, Applying Page Layout, Creating Content, Creating, Printing, and Saving Documents, Formatting Content, Proofreading Documents and Reviewing, Maintaining, and Securing Documents.
Microsoft Excel - This test evaluates a candidate's ability to perform certain operations in a simulated environment of MS Excel, and includes the following topics: Applying Formulas and Functions, Creating and Analyzing Data, Formatting Cells, Data, and Content, Managing Workbooks and Worksheets, Presenting Data Visually, and Printing and Views.
Microsoft PowerPoint - This test evaluates a candidate’s ability to perform certain operations in a simulated environment of Microsoft PowerPoint, and includes the following topics: Applying Transitions and Animations, Creating, Managing, and Saving Presentations, Formatting Presentation Content, Reviewing, Collaborating, and Delivering Presentations, and Working with Multimedia Elements, Images, and Illustrations.