Back to jobsOversee all training needs of teams through careful assessment and analysis.
Responsible for developing and maintaining a training and development strategy for the Business.
Achieve the agreed-upon Key Result Areas (KRAs) and adapt to additional ones that may be introduced in response to evolving business requirements
Collaborate with the business leaders and managers to identify gaps and implement plans to close and improve.
Ensure delivery of key training and development projects.
Lead the Training function for migration of new businesses from the Client site to desired work location.
Collaborate closely with the client to comprehend their product/service, and subsequently tailor and customize the training content to facilitate effective knowledge transfer as needed.
Aware of instructional design and training evaluation frameworks
Work closely with Training Managers in the design and delivery of learning frameworks, practices and solutions during the development of the training program. Propose learning methodologies to best suit target audience.
Plan for resources (People and Infrastructure) in a timely manner to avoid delays and likely impact on business deliverables.
Design and execute strong governance plans to communicate with the internal Customers, Stakeholders and Clients to gain information, feedback and approval.
Co-ordinate with other centers to share best practices, continuous improvement of content, delivery and ensure adherence to best practices identified in FSL training and on-job training.
Engage in significant forums, whether at the client site or other locations, to actively participate in relevant discussions and activities
