Job Description

It’s about investing in people, our people.

Have you received compliments before on your public speaking skills and ability to present information? Are you passionate about providing people the necessary tools to succeed in their roles? Do you enjoy making classroom settings engaging and interactive? If so, being a Learning Specialist with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Learning Specialist, you are our educator. In this role, you will assess and understand the various learning needs throughout the organization and in turn create different strategies and programs to enhance employee skillsets. You will help bring value to the organization by evaluating the effectiveness of all learning opportunities, ensuring programs enhance learning and contribute to employee development. You believe knowledge is power and are committed to staying up to date on new training methodologies to constantly improve curriculum. Most importantly, this role is about ensuring training is reflective of our company culture and aligned with our core values of integrity, caring and excellence.

What you’ll do: 

• Assemble and lead teams that develop and facilitate enterprise-wide employee learning and development programs

• Provide coaching and mentoring to Associate Learning Specialists; work to advance the skills of individuals as well as the capabilities of the department

• Partner with all levels of personnel to deliver performance-based results

• Create a comprehensive and engaging learning experience for employees; ensure classes are organized in a way that encourages a strong understanding of content

• Remain current on industry learning techniques and solutions that support enterprise-wide participants; actively research and recommend new learning solutions

• Update and maintain an inventory of available learning materials

• Use qualitative and quantitative tools to evaluate the results of learning events

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree, or equivalent experience.

• 2+ years experience creating and facilitating training.

• Advanced knowledge of learning and facilitation methodologies.

• Ability to travel.

• Excellent written and verbal communication skills.

• Proficient in Microsoft computer applications.

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.