Customer Service Agent with German & English

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Join Conduent and build your international career in a dynamic, multicultural environment. As a Customer Service Agent Travel, you will support customers with travel-related requests while working in a hybrid model from Iași. 
This is more than a customer support role — it’s an opportunity to grow within a global company that invests heavily in training, development, and long-term career opportunities.

What you will do:

• Assist customers via phone, email, and chat; 
• Support travel bookings, changes, and general inquiries; 
• Deliver excellent customer service in German and English; 
• Work closely with international teams; 
• Ensure a high-quality customer experience.

What we offer:

• Competitive salary package; 
• Monthly performance bonuses; 
• Retention bonus after 6 and 12 months; 
• Meal tickets; 
• Private healthcare; 
• Additional paid days off; 
• Paid transportation to the office based on attendance; 
• Fully paid training and continuous learning programs; 
• International career growth opportunities within a global company; 
• Hybrid work model in Iași.

What we are looking for:

• Advanced German skills (B2+); 
• Good English communication skills; 
• Customer-oriented mindset; 
• Basic computer skills; 
• Positive attitude and team spirit. 

Grow with an international company 

At Conduent, we support your professional development from day one through structured onboarding, coaching, and career advancement opportunities across different departments and international projects. 

Location: Iași, Romania 
Hybrid work model 

Apply today and become part of a global team where your language skills, ambition, and growth matter.

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Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.