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Fitch Group

Technology Operations - Associate Director

New York, NYPosted Yesterday

Job Description

  • Lead and mentor the Cloud Solutions Administrators team, setting operational standards and driving best practices across AWS and Azure to ensure systems are healthy, secure, performant, and compliant, while meeting SLAs and stakeholder expectations supporting Fitch's commitment to innovation and optimizing resource utilization for enhanced productivity.
  • Diagnose and escalate-resolve complex issues across Linux, Windows and Kubernetes/containerized environments(EKS/ECS), guiding root-case analysis and preventive measures supporting Fitch's objective of delivering seamless and trustworthy service to clients.
  • Define and Optimize tool configurations using Infrastructure as Code (IaC), orchestration tools establishing enterprises-sale strategies in backups and monitoring tools aligning with Fitch's goal of maintaining high service reliability and minimizing operational disruptions.
  • Architect, implement, and govern automation solutions that streamline processes and increase operational efficiency; establish coding standards and review practices for Python/Java scripts and Terraform to scale automation across the team, aligning with Fitch's goal of growing sustainably with high service reliability and minimizing operational disruptions.
  • Manage Zero trust and web filtering solutions to enhance network security and ensure secure access to resources, aligning with Fitch's goal of safeguarding data and maintaining robust cybersecurity measures across the organization.
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