Senior Manager - Quality

Key Responsibilities

• Quality Management

1. Lead Quality function such as Receipt Quality, In‑Process Quality, and Field Quality across a cluster of warehouse locations through a team of Quality Managers.
2. Implement and strengthen centralized quality systems including TQM, IMS, audits, and other organizational quality initiatives.
3. Oversee Value Fit Parts development through drawing approvals, VPPAP approvals, and monitoring receipt quality performance.
4. Partner with Operations and cross-functional teams to drive process simplification and IT-enabled quality improvements.

 

• Process Improvement & Business Excellence

1. Drive process improvement initiatives across functions using Lean, Six Sigma, Kaizen, 5S, and other methodologies.
2. Manage business intelligence and knowledge management systems to support data-driven decision-making.
3. Identify improvement opportunities with business/functional leaders and ensure effective execution of prioritized projects.

 

• Technical & Advisory Support

1. Provide expert guidance on Six Sigma methodologies, statistical tools, and problem‑solving frameworks.
2. Mentor project leaders, monitor project progress, troubleshoot issues, and ensure timely project completion.
3. Facilitate knowledge transfer and capability-building across teams.

• Internal Collaboration

1. Work closely with business and functional heads to align quality initiatives with organizational goals.
2. Ensure seamless implementation of systems, technologies, and improvement projects across units.