Senior Manager, MIQ

Responsibilities & Key Deliverables

Position Overview: The Senior Manager MIQ - training and competency development will be responsible for designing, developing and driving capability- building initiatives in operational excellence domain across the organization. The role focuses on enhancing employee competencies through training, improving process performance through consultation and creating a culture of continuous improvement through structured learning interventions, assessments and certification programs

Process Ownership - Training and Consultation:

• Design and implement training frameworks aligned with Operational Excellence goals and business strategy.
• Facilitate classroom, workshop, and experiential learning sessions for employees and leadership teams.
• Drive improvements through consultations

Collaboration and Communication:

• Work closely with businesses (Process owners and business HR) to identify competency gaps and develop strategies to address them
• Collaborate with external empanelled faculty member base for designing and conducting training programs
• Collaborate with various businesses for identification and sharing of best practices in operational excellence

Future readiness:

• Drive awareness and capability-building initiatives on new-age digital and Industry 4.0 topics.
• Develop foundational learning modules on Data Analytics, Artificial Intelligence, Automation, Digital Manufacturing, IoT, and Smart Factory concepts.