Area Sales Business Manager - MEAL

Responsibilities & Key Deliverables

As an Area Sales Business Manager at Mahindra Electric Automobile Limited, you will play a pivotal role in driving both sales volume and market share within your designated territory. Your responsibilities will include:

• Sales and Customer Experience Management: Leading demand generation efforts, monitoring dealer performance across various markets to enhance market share, and ensuring exceptional customer experience across all touchpoints including pre-sales, sales, showroom, and digital interactions.
• Billing and Order Fulfilment: Overseeing order availability to guarantee timely billing and delivery of vehicles, coordinating with relevant teams to ensure seamless transaction processing.
• Retail Operations: Managing ETBR processes, executing activation plans that encompass enquiry generation and market coverage, and leading hyperlocal digital initiatives to stimulate dealer engagement and customer interest.
• Market Activations and Special Initiatives: Spearheading grassroots market activation campaigns, implementing special schemes and incentives to boost sales, and ensuring effective infrastructure readiness to support operations.
• Cross-functional Collaboration: Working closely with charging infrastructure teams and other stakeholders to maintain smooth operational workflows and support business growth.

This role demands active involvement in strategising and executing sales plans while fostering strong relationships with dealers and customers to exceed business targets.