Sr. GM - Digital Transformation

Responsibilities & Key Deliverables

Key Tasks and Deliverables:

• Define and execute enterprise-wide digital transformation strategy aligned with organizational goals.
• Lead end-to-end transformation programs across business units, ensuring scalable deployment of digital platforms and advanced technologies (AI/GenAI, IoT, cloud).
• Institutionalize digital-first operating models and promote a data-driven decision-making culture.
• Drive measurable business outcomes including cost optimization, efficiency gains, enhanced customer experience, and revenue enablement.
• Establish governance frameworks, program management excellence, and risk mitigation strategies for digital initiatives.
• Lead change management efforts to ensure adoption, capability building, and cultural transformation towards innovation and agility.
• Collaborate with senior leadership and external partners to influence digital strategy and execution.

Critical Must-Have Deliverables:

• Operationalized enterprise digital transformation roadmap with clear milestones and KPIs.
• Successful deployment and scaling of enterprise digital platforms (data lakes, analytics ecosystems, CRM, automation tools).
• Measurable value realization through defined ROI frameworks and business KPIs.
• Robust governance and risk management frameworks ensuring compliance with IT standards, cybersecurity, and data privacy.
• High adoption rates of digital tools and platforms across business units.
• Effective leadership and mentoring of digital transformation teams.