Back to jobsAssist callers seeking help for substance use and mental health issues
Gather and exchange information based on the caller’s needs.
Communicate information about Gateway treatment services, locations and levels of care using consultative and solution based selling techniques
Answer incoming calls and make outbound calls to individuals needing help, family members, hospitals, and other healthcare professionals.
Document customer information in our CRM
Follow-up with customers to confirm appointments, provide additional information and address questions
Facilitates admission process by confirming information, connecting customer to appropriate treatment center and relaying information to coordinate care.
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Care Advocate - Call Center (Off on Wednesday and Saturday)
Naperville, ILPosted Today