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Own and maintain the Operational Resilience standards, including associated governance, controls, processes and reporting, in line with Group policy and regulatory expectations.
Formulate and lead delivery of the Operational Resilience strategy, driving continuous maturity of resilience capabilities across services, countries and functions.
Define and align methodologies for IBS identification, Impact Tolerances, operational asset mapping, scenario testing and vulnerability management.
Embed Operational Resilience into BAU, including mapping of operational assets, planning and execution of scenario tests, management of vulnerabilities, and monitoring of IBS health.
Provide leadership on Third‑Party resilience and integration of resilience considerations across the supply chain.
Drive tooling, data and visualisation capabilities to support effective mapping, insight and management of operational resilience.
Provide resilience metrics and insights to support risk management, investment prioritisation and strategic decision‑making.
Lead engagement with regulators on Operational Resilience matters and represent the Region in relevant governance and external forums.
Partner with Business, Technology and Function leadership to build resilience by design across end‑to‑end services.
Oversee Operational Resilience risks, controls, issues and actions, including RCSA, governance reporting and escalation of material concerns.
Provide guidance and challenge to executive committees, risk forums and programmes to drive delivery of resilience outcomes, including where delivery sits outside direct ownership.
Head of Operational Resilience - Executive Director
London (Lon), GBPosted 1 weeks ago