Job Description
Organize daily schedules, assign workloads, and manage the arrivals and departures of Sterling Logistics’ drivers of your designated region
Coordinate outside haulers when Sterling Logistics is unable to carry the load, ensuring we’re being quoted market-rate freight costs and that we are receiving quality service
Track driver locations throughout their day to ensure they are being efficient in their driving routes and offer optimization of routes based on habits
Offer real-time solutions when unexpected issues arrive, such as equipment breakdowns, sudden product unavailability, driver schedule conflict, etc.
Act as primary point of contact between drivers, suppliers, site managers, mechanics, and internal trading team. This requires high-volume communication via phone, systems, and email.
Maintain internal ERP system with accurate records, uploading shipping documentation in a timely manner, and working with billing team as questions arise.