
Facilities Technician
Job Description
The Facilities Technician supports reliable, efficient, and safe building operations during first shift. Guided by our values, “Safety Above All”, we proactively manage the risks inherent in human spaceflight through our daily actions. This role focuses on general facility upkeep. The technician will respond proactively to issues, perform preventive maintenance, and collaborate with IT, Security, and Facilities to sustain critical infrastructure and customer satisfaction. Support the company strategy by holding ourselves and one another accountable for getting the work done.
Responsibilities
- HVAC Expertise
- Operate, monitor, and maintain heating, ventilation, and air conditioning systems for comfort, energy efficiency, and reliability.
- Diagnose and resolve HVAC issues promptly; escalate complex faults to senior techs or contractors.
- Perform routine filter changes, belt inspections, coil cleaning, and document performance checks.
- Building Automation System (BAS) Management
- Monitor and troubleshoot BAS alarms, trends, and setpoints to ensure systems operate smoothly and efficiently.
- Adjust sequences within approved parameters; identify controls issues and coordinate fixes with Controls/IT as required.
- Humidification Control
- Monitor and maintain humidification equipment to support air quality and environmental requirements.
- Diagnose and resolve humidifier issues (water quality, steam generation, sensors) and document corrective actions.
- Electrical Maintenance (Minor)
- Safely reset breakers and address minor electrical issues (e.g., receptacles, lighting, low-voltage device power checks) per EH&S and lockout/tagout procedures.
- Identify and escalate panel/wiring concerns, ensuring minimal downtime and enhanced safety.
- General Building Maintenance
- Perform routine tasks (painting, patching, minor carpentry) to maintain a clean, functional, and professional environment.
- Complete door hardware repairs (hinges, closers, strikes) and minor plumbing repairs (leaks, drains, fixtures).
- Emergency/Incident Response
- Respond quickly to roof or building leaks during rain events; execute temporary mitigation, protect assets, and coordinate vendors.
- Support power, network, and environmental incidents by performing documented steps and communicating status.
- Independent Work on Weekends
- Operate independently during weekend hours with limited onsite supervision; prioritize work orders, close tickets, and keep stakeholders informed.
- Maintain thorough documentation in CMMS and adhere to SOPs.
- Customer Relationship Building
- Provide professional, timely support to building occupants; maintain strong communication and follow-through.
- Build trust through reliable service, clear updates, and proactive issue prevention.
- Technical Proficiency
- Use CMMS, BAS front-ends, digital tools, and handheld devices to manage work orders, logs, and equipment data.
- Read and interpret technical documentation (schematics, O&M manuals, sequence of operations).
- Proactive Problem Solving
- Identify trends, recurring issues, and failure modes; recommend corrective actions and improvements.
- Support lessons-learned and continuous improvement efforts across Facilities, IT, and Security.
Required Skills and Experience
- 3+ years in facilities maintenance, HVAC, or building operations.
- Hands-on experience with commercial HVAC systems and BAS monitoring/troubleshooting.
- Working knowledge of humidification systems.
- Basic electrical skills: breaker resets, lighting circuits, safe work practices.
- General maintenance skills: painting, patching, door hardware, minor plumbing.
- Strong communication and customer service skills.
- Ability to work independently on weekends and manage priorities.
- Proficiency with CMMS and BAS; comfortable with tablets/laptops for documentation.
- Valid driver’s license; ability to lift 50 lbs and climb ladders.
- Adhere to set directions and guidelines from team leader to support collaboration across teams to complete projects
- Demonstrate willingness to adjust thinking and behavior
- Ability to communicate in a manner that is timely, respectful, and open to other ideas
- Strong safety forward thinking, practice good housekeeping, tool control, recognizing the importance of properly handling hazardous materials and chemicals
- Familiar with the use of personal protective equipment (PPE)
Preferred Skills and Experience
- Experience with common BAS platforms (e.g., Johnson Controls, Siemens, Honeywell, Distech).
- Familiarity with LOTO procedures and NFPA 70E safe work practices.
- Prior experience in data center, lab, or critical environment facilities.
Physical and/or Additional Requirements
- Frequent walking, standing, climbing ladders, kneeling, and working in mechanical spaces/rooftops.
- Exposure to noise, dust, and weather conditions (including roof access).
- Use of PPE as required by task (safety glasses, gloves, hearing protection, etc.).
- Shift & Availability
- 1st Shift, Thursday–Sunday (4/10 schedule).
- Occasional overtime during inclement weather, critical incidents, or project work.
- Participation in on-call rotation may be required.
- Tools & Systems
- CMMS (for work orders, PMs, asset history).
- BAS front-end and trending tools.
- Digital documentation tools (tablet/mobile).
- Standard hand tools and test equipment (multimeter, gauge sets).
#LI-LN1
The annual U.S. base salary range for this full-time position is $53,040.00–$72,665.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit https://vgcareers.virgingalactic.com/global/en/benefits
Who We Are
Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles.
Export Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here.
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.
Drug Free Workplace
Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing.
Phoenix Employment Requirements
For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.