Back to jobsExpert-level troubleshooting of Windows operating systems and enterprise software.
Strong experience supporting macOS, iOS, and Android.
Advanced use of ServiceNow (or an equivalent tool) for incident, request, and problem management.
Proven experience managing objects and permissions in Active Directory.
Advanced experience with Microsoft Intune and MECM/SCCM for deployment, compliance, and troubleshooting.
Strong command-line skills (Windows and macOS) for diagnostics and remediation.
Deep understanding of endpoint networking fundamentals across multiple platforms.
Advanced troubleshooting of Microsoft Office and enterprise productivity tools.
Solid understanding of endpoint security concepts and best practices.
