Job Description
Key Accountabilities (1)
Participating directly in business and Managing and orienting employees in the Customer Relationship Function to undertake the following responsibilities:
- Build and develop customer relationship
- Develop and manage Customer insight
- Develop client CVP (Customer Value Proposition)
- Build account planning, action plan for each client
- Manage customer performance
Specifically, tasks need to be done :
-Operating, managing and leading Staffs and is responsible for developing relationships with customers in the assigned economic sector, ensuring to meet or exceed the expected TOI and well control the quality debt of the customer portfolio.
-Maintaining and expanding relationships with all customers under management at the strategic level, with members of the Board of Directors and the Executives Board.
-Participating in business process with Clients having complex business structures and financial models as well as handle the significant big transactions in their assigned sector
-Establishing and building relationships with current clients and acquire new clients under focus area
-Managing and developing the lower-level sale team, ensuring the readiness of the surrounding staff and coaching staff in daily work in order to build and develop the necessary competencies for the sale team as requirements of each position