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Job Description
Key Responsibilities
• Develops Customer Intimacy to proactively meet customer quality expectations
• Interprets and assists in the development and execution of customer quality programs and systems
• Ensures products and procedures conform to McCormick and customer requirements
• Resolves complex quality issues including customer complaint resolution and issues at vendors
• Leads customer specification development and approval
• Manages Quality Systems/Food Safety customer program requirements, and accountable for quality/food safety audit results
• Participates in commercialization and continuous improvement activities
• Serve as Quality/Technical support between the McCormick Corporate, USIG and other McCormick worldwide Quality Assurance operations and worldwide customers
• Develops Customer Intimacy to proactively meet customer quality expectations
• Interprets and assists in the development and execution of customer quality programs and systems
• Ensures products and procedures conform to McCormick and customer requirements
• Resolves complex quality issues including customer complaint resolution and issues at vendors
• Leads customer specification development and approval
• Manages Quality Systems/Food Safety customer program requirements, and accountable for quality/food safety audit results
• Participates in commercialization and continuous improvement activities
• Serve as Quality/Technical support between the McCormick Corporate, USIG and other McCormick worldwide Quality Assurance operations and worldwide customers