Back to jobsDelivers best-in-class HR solutions for designated scope of global processes, driving operational performance while ensuring an exceptional, high-quality, and consistently reliable employee experience. Ensures the high performance of the designated HR Operations team within established KPI targets, following the Joint Accountability
Agreement and cascaded goals.
Leads the successful implementation and stabilization of a follow-the-sun model for the global HR Operations, ensuring a consistent and exceptional employee experience of the processes in-scope. Ensures the team performance is in alignment with global HR policies, corporate guidelines, and local regulations, including adherence to relevant SOX controls.
Drives continuous improvement initiatives within the Team to enhance service delivery and align to the global model. Lead to identify opportunities for innovation, including leveraging AI and automation to improve efficiency. Collaborate close with Solution Owners to streamline the processes in-scope and implement technology-driven solutions.
Lead projects, balancing core work with geographic expansion or new service implementation, all in alignment with the company’s governance framework and with Manager’s support.