Back to jobsPresent regular updates on digital initiatives to C‑suite stakeholders, ensuring that they have clear visibility of progress, priorities, and risks.
Build a deep understanding of the customer, using insights, data, and research to identify pain points and opportunities across the digital journey.
Gather and translate business needs into clear requirements, shaping simple, customer‑focused solutions with designers and project owners.
Work closely with embedded designers, providing strong briefs and context to support effective, high‑impact UX delivery.
Partner with development teams to define delivery plans, manage priorities, and drive projects forward in a fast‑paced environment.
Manage changes, risks, and dependencies, ensuring alignment with digital and commercial objectives.
Evaluate performance post‑launch, reporting key results and identifying future improvements or quick wins.
Communicate clearly and proactively, ensuring the right stakeholders receive the right information at the right time.
