Back to jobsExperience supporting enterprise applications and cloud-based platforms in a complex ICT environment
Strong problem-solving, organisational and customer service skills, with the ability to manage competing priorities
Experience working within ITIL-aligned environments across incident, problem and change management
The ability to work autonomously while contributing positively to a collaborative team environment
Strong communication and stakeholder engagement skills, including experience working with vendors and service providers
An understanding of application lifecycle management, including upgrades, renewals and platform sustainability
Experience managing Atlassian products, ServiceNOW, workflow systems including Zendesk and Genesys, and Microsoft application licensing is beneficial
A genuine interest in working within a purpose-driven organisation supporting education outcomes across NSW