Test Manager

We stand beside people when they need it most. At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions. Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful. In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices. About the Role As Test Manager, you will play a pivotal role in ensuring Legal Aid’s systems are reliable, high‑quality, and fit for purpose. You will lead end‑to‑end test assurance across a diverse application landscape, working closely with business stakeholders and delivery partners to ensure solutions align with business needs, solution design, and the broader technology roadmap. This is a hands‑on leadership role where you will shape testing strategy, embed best practice, and enable the organisation to deliver its strategic vision with confidence. Key responsibilities include: Lead and manage testing and test assurance activities across all systems, including UAT, to ensure successful delivery of business outcomes Oversee vendor testing activities and artefacts to ensure compliance with agreed standards and quality expectations Define and apply appropriate testing strategies, framework, methodologies, and tools aligned to project objectives and system complexity Develop and maintain test management deliverables including Test Plans, daily status reporting, and Test Completion Reports Drive continuous improvement through test automation, building capability and streamlining assurance practices across the team About You You are an experienced and confident Test Manager who brings both strategic insight and hands‑on expertise to quality and test assurance. Comfortable operating with a high level of autonomy, you prioritise work, coordinate resources, and apply sound judgement to deliver outcomes in complex and fast‑paced environments. You enjoy advising others on complex testing matters, influencing best practice, and building capability across teams to uplift testing maturity and quality. You will bring: Demonstrated experience leading testing and test assurance across complex ICT platforms and applications, including cloud‑based environments within large organisations Strong decision‑making skills, with the ability to exercise discretion and professional judgement in managing competing priorities and service expectations Proven ability to provide trusted advice on complex testing and quality matters to stakeholders at all levels Expertise in modern testing strategies, methodologies, tools, and automation approaches You Belong Here Here, every role has purpose. Whether you’re delivering frontline legal services or strengthening our organisation from behind the scenes, you’ll help create fairer outcomes for the people across NSW. We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career. You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration. Benefits of working at Legal Aid NSW As an employee of Legal Aid NSW, you will have access to and enjoy a variety of support and benefits so you can thrive professionally and personally. You’ll love our: Flexible Working

• we are a Flex Ready certified and Carers and Employers accredited organisation. We are leading the way in offering a variety of flexible working options to uniquely support your unique work life balance. Professional Growth – as the largest law firm in NSW we offer a variety of opportunities to enhance your career at every stage, through regional graduate programs, Practical Legal Training and work placements, mentoring, training, and secondment opportunities. Work Health, Safety and Wellbeing – with dedicated programs, training, resources, and respectful work practices, our Wellbeing Framework ensures your physical, mental and psychosocial wellbeing matters, so you feel supported, safe and holistically well. Essential Requirements Hold Australian or NZ citizenship, Australian Permanent Residency or a valid visa to work in Australia Undertake relevant pre-employment checks such as Criminal Record Check, and Conduct Service Check Possess relevant tertiary and/or professional qualifications in ICT or related discipline, OR possess significant demonstrated experience with management of ICT platforms and applications including cloud based within large organisations Download the Role Description to e xplore the role in-depth. We may use this recruitment to create a Talent Pool for similar ongoing or temporary vacancies we have over the next 18 months. Apply Now! Closing Date: Friday, 22nd May 2026 at 11:59pm Your application is your chance to show why you’re a strong match for this role. Please provide: A current resume (up to 5 pages) A cover letter (up to 2 pages) We’re here to help Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free. For accessibility support or recruitment adjustments, please contact Emma Smeaton, Senior Recruitment Officer at [email protected] or 02 9068 1701 For information on Recruitment and Workplace Adjustments, visit Adjustments for individual needs | I Work for NSW. For role specific enquiries, contact Shweta Mehndiratta, Principal Manager Application Services, at [email protected] or 0433 213 177. For recruitment enquiries, contact the Talent Acquisition Team on 02 9134 9347 or via [email protected] . Aboriginal candidates are encouraged to connect with the Legal Aid NSW Aboriginal Services Branch for a yarn. For guidance on preparing for interviews , explore the NSW Public Sector’s interactive Capability Application Tool . Connect with us on LinkedIn , Facebook and Instagram . We look forward to receiving your application!