Job Description
Job Description
Required to live near the Horsham location.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
⦁ Performs and documents all procedures, materials, and results in compliance with regulatory standards as applicable to protocols, reports and standard operating procedures.
⦁ Upholds archive security procedures and maintains the integrity of archived materials and client confidentiality.
⦁ Performs tasks including but not limited to, client contract generation, organizing, filing, and retrieving records.
⦁ Utilize the archival management system for client contract generation.
⦁ Communicate with internal and external clients as it relates to contracting and archiving.
⦁ Develops skills aligned with the needs of one operational area (transfer of ownership, local or global account manager, contract development, marketing).
⦁ Prepare archiving contracts and relevant documents to notify clients of archived study materials.
⦁ Assist clients with regulatory retention periods in collaboration with the archivist.
⦁ Oversee client communication and requests regarding archived material.
⦁ Monitor and track archiving business activities.
⦁ Perform all other related duties as assigned.
The pay range for this position is between $22.00 and $24.00 an hour. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.
QUALIFICATIONS:
⦁ Education: High school diploma or General Education Degree (G.E.D.)/ Associate’s degree (A.A./A.S.) / or equivalent desired in business or administrative assistant discipline.
⦁ Experience: 0.5-2 year of customer service experience required. 1-2 year of office experience or administrative/inventory management training preferred. Marketing experience preferred.
⦁ An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
⦁ Certification/Licensure: None.
⦁ Other: Proficient computer skills with departmental databases, word processing (Word), and spreadsheet programs (Excel). Must be organized, have attention to detail and possess good problem-solving and communication skills.
PHYSICAL DEMANDS:
⦁ Regularly communicate with employees/customers through various technologies, media, sources and contacts. Must be able to exchange accurate information.
⦁ Must regularly operate a computer and occasionally operate other office productivity machinery such as a calculator, copy machine, and computer printer.
⦁ Occasionally move about inside the office to access file cabinets, office machinery, etc.
⦁ Occasionally lift and carry up to 40 pounds (archived material) up and down stairs, laterally from shelf to shelf and from and to shelves of varying height; up to 5 feet high.
WORK ENVIRONMENT:
⦁ General office working conditions; the noise level is usually quiet.
⦁ May work from home with reliable internet and communication access.
Comments:
⦁ May occasionally be required to work overtime or come into the office for meetings or trainings.