Job Description
Job Description
About the team:
The Aftermarket Account Manager – will be responsible for maintaining ZF, formerly WABCO and TRW, as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.
This is a remote position that will oversee the following territories: Florida, Georgia, Alabama, Mississippi, South Carolina, North Carolina and Tennessee. Preferred state of residence: Georgia
What you can look forward to as an Account Manager:
- Lead the request for quotation process for all customer requests.
- Execute sales growth strategies.
- Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.
- Strengthen the account team fulfilling all internal and external expectations.
- Maintain product development strategies in the Business Units to fulfill customer and market needs.
- Initiate and implement campaigns, projects, and customer events as required.
- Support all negotiations with the customers, including contracts and promotional programs.
- Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.
Your profile as an Account Manager:
- Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered
- 6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales
- Commercial vehicle experience is highly preferred
- Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required
- Deep commercial understanding of the assigned region and/or customers
- Excellent presentation skills and strong negotiation/relationship management skills
- *Must have the ability to travel up to 50% - 75% of the time
Why you should choose ZF:
- A supportive collaborative team environment
- Annual Incentive Plan
- Paid Vacation
- 401k Plan
- Health Care Benefits
- Paid Holidays
- A strong diversity culture
- Supportive Employee Groups and community outreach activities