Relationship Executive

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Merchant Account Executive do? 

The Merchant Account Executive plays a vital role in providing strategic and consultative management for a portfolio of clients in the Financial Institution (FI) Acquiring vertical. By understanding the client's business, goals, strategies, and industry trends, you will help them leverage large, multi-disciplined projects and Fiserv's broad business development initiatives to grow their business. This role is focused on deepening client relationships and generating new demand, revenue, profit margin, and retention for Fiserv.

What you will do:

• Develop, identify and execute an account strategy aligning Fiserv’s growth plans and opportunities to those of the client

• Generate new demand, revenue, profit margin, and retention for Fiserv with assigned mix of current clients in the FI Acquiring vertical

• Lead multiple initiatives concurrently, potentially in different distribution models, identifying merchant prospects and driving those new sales opportunities to closure within Fiserv’s sales distribution channels

• Ensure proactive accountability to the client leading to an improved client experience and retention

• Elevate and close client issues quickly and effectively with a sense of urgency

What you will need to have:

• 6+ years of experience in merchant acquiring, specifically in banking, card processing, merchant processing, check services, prepaid, and/or alternative payments

• Bachelor’s degree or an equivalent combination of education, work, and/or military experience

What would be great to have:

• 6+ years of experience in FI Acquiring industry

• 6+ years of experience in managing client relationships in a financial or payment services environment

• Certifications in project management or related fields.

How you’ll work:

• This role requires flexibility to work overtime that includes evenings and weekends

Travel:

• Approximately 50% travel off-site or to other office locations is expected

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.