Residential Manager – The Grove

Residential Manager – The Grove

Winter Springs | Full-Time | Exempt

Starting Pay $2,038.46 bi-weekly or $53,000.00 annually |Higher depending on exp. and education.

Make an Impact Where It Matters Most

IMPOWER is seeking a Residential Manager to lead operations at The Grove, our adolescent residential substance abuse treatment program serving youth ages 13-17. In this role, you will lead a team of Behavioral Health Technicians (BHTs) and work alongside clinical professionals to create a safe, structured, and therapeutic environment that supports meaningful change in the lives of the individuals we serve. If you are a strong leader who thrives in fast-paced environments and are passionate about behavioral health and youth services, this is an opportunity to make a real difference.

Key Responsibilities

• Provide leadership and daily oversight of residential operations and staff 
• Supervise, coach, and develop Behavioral Health Technicians (BHTs) 
• Lead hiring, onboarding, training, and performance management of staff 
• Manage staff schedules to ensure appropriate coverage 24/7 
• Respond to and manage crisis situations using sound judgment and de-escalation techniques 
• Collaborate with clinical teams, families, and external partners (DCF, case managers, courts, etc.) 
• Coordinate medical needs, appointments, and transportation as required 
• Monitor facility operations, safety, and maintenance needs 
• Review and approve timecards, attendance, and payroll-related documentation 
• Maintain accurate and timely documentation (EHR, reports, logs, etc.) 
• Support budget awareness and operational efficiency 
• Model professionalism, accountability, and trauma-informed care in all interactions 

Required Qualifications

• Bachelor’s degree in Human Services, or related field 
• Minimum of two (2) years of case management experience
• Florida BHT Certification (or ability to obtain within 18 months of hire)
• Experience in substance abuse and /or mental health treatment preferred
• Supervisory or leadership experience 
• Ability to work a flexible schedule, including evenings, weekends, and on-call
• Successfully complete a Level II background screening, local law check, and drug screen
• Valid driver's license and auto insurance

Why Join IMPOWER

• Mission-driven work that makes a real difference 
• Collaborative and supportive team environment 
• Comprehensive benefits package (health, dental, vision, 401(k), and more
• Generous paid time off and sick time 

IMPOWER is an Equal Opportunity Employer.

Message From the Department of Children and Families

Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com