Essential Duties and Responsibilities (Min 5%)
- Responsible for managing, directing, and planning complex projects consisting of one or more project teams
- Ability to communicate and effectively negotiate with business, senior management, peers with a high level of confidence and composure.
- Proactively leads project and/or business activities by setting direction, creating project plans and schedules, defining timelines, identifying key milestones, and identifying resources needed on selected project(s)
- Responsible for managing the budget and/or financial implications of projects
- Group facilitation/presentation influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor management)
- Identify gaps related to new and/or existing functionality, products, services, and workflows based on broad view of the organization
- Solicit and evaluate internal and external customer feedback to enhance continuous quality improvement
- Facilitate sessions to develop requirements, determine solutions and resolve issues working with various business and IT partners
- Identify issues that may stall project and addresses them by either resolving the issue or creating an alternative solution
- Track progress and communicates project(s) status on a regular basis to all impacted parties
- Build communication plans for implementation to ensure all impacted parties (upstream/downstream) are informed of next steps for completion
- Act as an advocate for change-may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment
- Provide coaching and team building to ensure that the project team members develop their skills and achieve their career goals
- Lead a matrixed project team in executing assigned tasks and coordinating the efforts of internal and external project team members.