Back to jobsDrive Sales and Profits:
Build the team:
Lead execution of company standards:
Goal setting and promoting customer loyalty:
Job Description
- Challenging Store Teams to drive top line sales, margin, and deliver district metrics.
- Partner with SSC and Store Managers to develop solutions for business related issues and opportunities.
- Verify the execution of merchandising initiatives.
- Ensure effective expense control, labor spend, and Profit/Loss management.
- Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
- Recruit and hire Store Managers.
- Support store level hiring/staffing decisions and retention.
- Verify and participate in training, development, and coaching.
- Build and maintain an effective succession plan for the district.
- Write and deliver Store Manager performance reviews and counseling. Also provide input on performance reviews for store Team Members.
- Maintain a safe and productive work environment.
- Evaluate and grade store presentation standards and processes.
- Protect the brand-identify building maintenance issues, both structural and aesthetic including safety concerns.
- Ensure compliance to inventory management and freight movement processes.
- Validate pricing accuracy, conveyance, and promotional activities.
- Verify Loss Prevention and procedural audit compliance.
- Support continuous improvement activities throughout the organization.
- GURA
- Greet the Customer
- Uncover the Customers’ needs
- Recommend products
- Ask for the Sale
- Handle and resolve customer complaints/issue, assure customer leaves store having had a positive shopping experience.
- Analyze reporting to identify and overcome customer satisfaction opportunities.
- Observe and coach customer engagement.