Job Description
Position Summary
The Clinical Affairs Specialist supports the clinical integration and evidence-based use of the product portfolio by collaborating with healthcare professionals and internal stakeholders throughout the product evaluation, implementation, and adoption process. Responsibilities include clinical education, development and delivery of training programs, support for product evaluations and onboarding activities, facilitation of evidence-based discussions, and addressing clinical questions to promote the safe, effective, and appropriate use of Teleflex products in patient care settings.
When required, supports team and may also serve as a medical scientific liaison for accounts requiring advanced clinical training, and post-installation training needs to advance and/or maintain stages within the product adoption cycle. This role plays a pivotal position in supporting customer experience and patient-centric care.
Principal Responsibilities
• Collaborate with commercial and clinical teams to assess customer educational and clinical practice needs, providing product and procedural education, clinical training, in-service support, and appropriate follow-up to support safe and effective product utilization.
• Maintain advanced knowledge of Teleflex Medical products, with focused expertise in designated clinical specialty areas, including relevant procedures, standards of care, and clinical applications.
• Support the development of clinical relationships through professional engagement, evidence-based consultation, and discussion of best practices related to the appropriate use of Teleflex products.
• Remain current on medical literature, clinical guidelines, healthcare trends, and the competitive landscape, and communicate relevant insights to cross-functional partners, including sales, marketing, medical affairs, and product management teams.
• Participate in scientific, educational, and professional programs at local, regional, and national meetings, conferences, and trade exhibitions.
• Provide clinical support for customer inquiries through the clinical support call line and other designated communication channels.
• Support clinical awareness and appropriate integration of Teleflex products through engagement with key opinion leaders, academic medical centers, and healthcare institutions to facilitate evidence-based education and clinical adoption.
• Provide education and training to internal and external stakeholders on the safe and appropriate use of products in accordance with Instructions for Use (IFU), Operator’s Manuals, institutional policies and procedures, evidence-based practice guidelines, and applicable regulatory requirements.
• Collaborate cross-functionally with Marketing, Sales, Engineering, and other internal teams on strategic initiatives and product-related activities, applying critical thinking and clinical judgment to evaluate information, address challenges, and support informed decision-making within established company policies and practices.
• Maintain accurate and timely completion of administrative responsibilities associated with clinical activities, including documentation, expense reporting, required reporting processes, and adherence to Teleflex policies and compliance standards.
• Manage unsolicited off-label inquiries in accordance with company policies and regulatory requirements, including appropriate documentation, escalation, and dissemination of balanced, non-promotional scientific information.
• Adhere to and ensure the compliance of Teleflex Medical’s Code of Conduct, all Company policies, rules, procedures, and standards.
Education / Experience Requirements
• Bachelor’s degree preferred.
• Healthcare Provider with a minimum of 5 years’ patient care experience in critical care area and/or interventional access specialty (i.e., Interventional Radiology, Cardiac Cath Lab, etc.)
• Minimum of two years of Medical Device Industry experience.
• Minimum of three years of experience in a business environment.
• Professional Development background, including curriculum creation.
• Advanced Certification (i.e., CRNI, VA-BC, CCRN, CEN, etc.)
• Have current licensure and credentials as applicable for clinical specialty.
Specialized Skills / Other Requirements
• Must be able to establish and maintain vendor credentials (via RepTrax, Vendormate, etc.) to have the ability to enter and work, as required, in hospitals and other medical facilities, as an essential function of the job. Depending on customer/site requirements, vendor credentials may require the employee to obtain the COVID-19 vaccination.
• Proficiency with Microsoft Office applications.
• Possess a valid driver's license, own and operate a motor vehicle with satisfactory driving records
• Carry a detail bag weighing up to 20 lbs.
• Lift equipment weighing up to 30 lbs.
• Able to stand or walk in numerous hospitals or at meetings for approximately 8 – 12 hours per day, up to five (5) days per week.
TRAVEL REQUIRED: up to 50%
The pay range for this position at commencement of employment is expected to be between $110,000- $120,000; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position will also include benefits such as medical, prescription drug, dental, and vision insurance, flexible spending accounts, participation in a 401(k) savings plan, and various paid time off benefits, such as PTO, short- and long-term disability, and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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