Back to jobs
Lucas Museum of Narrative Art

Visitor Services Associate

Los AngelesPosted 5 days ago
Open to Full-time or Part-timeonsite

Job Description

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART
Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career. 
 
Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.
 

POSITION SUMMARY 

The Lucas Museum is deeply committed to delivering an exceptional and memorable experience for every visitor. The Visitor Services team plays a vital role in bringing this vision to life by creating a welcoming, engaging, and seamless experiences throughout the museum journey. 

Reporting to the Manager, Visitor Services, the Visitor Services Associate serves as a key member of the Museum’s frontline team and plays an important role in supporting the smooth day-to-day operations of the museum while helping create enriching and inclusive experiences for visitors. Associates may be assigned to a variety of areas throughout the Museum, including ticketing, cash handling, theater ushering, guest engagement, guided tours, wayfinding, and general visitor support. 

The Visitor Services Associate is expected to provide exceptional customer service, foster a welcoming environment for all guests, and serve as a knowledgeable ambassador for the Museum’s exhibitions, programs, and policies. 

This position is available as a full-time, part-time, and part-time seasonal opportunity.

POSITION SUMMARY 

The Lucas Museum is deeply committed to delivering an exceptional and memorable experience for every visitor. The Visitor Services team plays a vital role in bringing this vision to life by creating a welcoming, engaging, and seamless experiences throughout the museum journey. 

Reporting to the Manager, Visitor Services, the Visitor Services Associate serves as a key member of the Museum’s frontline team and plays an important role in supporting the smooth day-to-day operations of the museum while helping create enriching and inclusive experiences for visitors. Associates may be assigned to a variety of areas throughout the Museum, including ticketing, cash handling, theater ushering, guest engagement, guided tours, wayfinding, and general visitor support. 

The Visitor Services Associate is expected to provide exceptional customer service, foster a welcoming environment for all guests, and serve as a knowledgeable ambassador for the Museum’s exhibitions, programs, and policies. 

This position is available as a full-time, part-time, and part-time seasonal opportunity.

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART
Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling. Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career. 
 
Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.
 
EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB
The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.
 
The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.
 
***************************************************************************************************************
 
MISSION AND VISION
 
The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society. 
 
VALUES
Our internal and external practices are shaped by the following beliefs and behaviors.
 
People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.
 
Inspired: We believe that art can move you to feel, think, reflect, and act.
 
Collaborative: We believe that nimble thinking and working together yield exponential results. 
 
STRATEGIC PRIORITIES
 
Narrative Art:
Amplify the social impact of storytelling and illustration. 
 
Community:
Connect to a broad and diverse public.
 
Operational Excellence:
Create a healthy and durable institution. 
All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.
 
Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).
 
 

See Your Match Score

Sign up and Renata will show you how this job matches your skills and experience.

51-200 employees
Los Angeles, California, US
Website
Visitor Services Associate at Lucas Museum of Narrative Art | Renata