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Client Support Specialist - Fixed Income
Jacksonville, FL, USPosted 2 weeks ago
Full-timehybrid
Job Description
Job Purpose
ICE Data Analytics has a unique opportunity for a full-time Client Support Specialist to join a team responsible for providing high quality, professional services in support of various Fixed Income Analytics platforms.
Responsibilities
- Customer specific processing and support for ICE Data Services clients with accuracy and diligence to ensure users are able to maximize use of the various fixed income desktop products
- Provide excellent customer care with deep knowledge of system workflow processes, including moderate understanding of key product features
- Assist in implementation and set up of new accounts and projects
- Provide expert security...