Manager Inside Sales

How You’ll Spend Your Day

Responsibilities

• Manage the inside sales specialist team to achieve results across various objectives, including revenue, GP, and customer count
• Lead key change management initiatives relating to compensation, sales organization structure, e-commerce, and market segmentation
• Managing the sales team and all sales activities within the company.
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Motivating staff and leading the team to achieve sales targets.
• Interviewing and selecting new members of the sales team.
• Carrying out sales training with sales specialists and role playing sales techniques.
• Ensuring all administration for sales is completed effectively.
• Setting sales targets and activity around key performance indicators.
• Reporting on progress towards sales KPI’s.
• Cold calling customers and selling services and products
• Lead cross-functional projects
• Liaise with Marketing and Pricing, Procurement and other key cross - functional departments to ensure continue competitive presence and to increase sales
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts for a sales team within the division
• Use customer feedback to generate ideas about new features and benefits to improve sales
• Research and discover methods to increase customer engagement, retention and loyalty
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team, and inspire people to achieve more than they may believe they can

Must be flexible with work schedule.