
Assistant Community Manager - Village Park Apartments
Job Description
Description
2045 Village Park Way
Encinitas, CA 92024
www.GainesInvestmentTrust.com
• Support day-to-day operations of the community, including leasing, resident relations, and financial performance
• Greet and engage prospects and residents, providing exceptional customer service
• Conduct apartment tours, identify needs, overcome objections, and close leases
• Prepare lease agreements and ensure all documentation is completed accurately and in compliance with company policies
• Manage lease renewals and maintain strong resident retention
• Collect and post rent, assist with delinquency management, and support eviction processes as needed
• Respond to phone and email inquiries with professionalism and urgency
• Maintain accurate records using Yardi Voyager and CRM systems
• Collaborate with the onsite team to ensure a positive and productive work environment
• Follow up with prospects and residents to ensure timely communication and service
• Support overall property goals, occupancy, and resident satisfaction
• 1+ years of experience in multifamily housing
• Strong leasing, sales, and customer service skills
• Positive, professional, and engaging communication style
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail, organization, and follow-through
• Experience with Microsoft Office, Yardi Voyager, and CRM systems preferred
• Team-oriented mindset with the ability to work independently
• Reliable and dependable with consistent attendance
• Valid driver’s license required
Not only do we invest in properties, but we invest in YOU. Gaines Investment Trust is a 100% family-owned and operated company focused on long-term ownership and stability. We are passionate about developing our employees, creating a strong team culture, and providing opportunities for growth. Our teams take pride in delivering excellent service and creating communities our residents are proud to call home.
Gaines Investment Trust is a fully integrated real estate investment and management company that has been in business since 1966. We own and operate over 8,000 apartment homes across multiple states and are committed to long-term ownership, quality communities, and exceptional resident experiences.
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• 401(k) with company match
• Paid Time Off and paid holidays
• Floating holiday
• Company-paid life insurance
• Optional voluntary benefits including short- and long-term disability, accident, critical illness, supplemental life, AD&D, and pet insurance