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Entry-Level IT Support Technician (On-Site)
St. Charles, MOPosted 4 days ago
Part Time - hourly
Job Description
About the Role
We are looking for a motivated and detail-oriented Entry-Level IT Support Technician to join our on-site team. This position is perfect for someone beginning their career in IT who wants to gain hands-on experience in a fast-paced, professional environment.
As part of the IT department, you will play a key role in supporting day-to-day technology needs for our employees, ensuring smooth operations across desktops, laptops, and business applications.
Key Responsibilities
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Configure and deploy desktops, laptops, and related hardware for new and existing employees.
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Assist new hires with initial login, system setup, and access to required applications.
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Perform password resets and basic account troubleshooting.
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Provide first-line technical support for end-user issues, escalating to higher-level staff when needed.
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Maintain accurate documentation of completed work and system changes.
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Ensure all work follows company IT standards, security policies, and procedures.
Qualifications
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Basic knowledge of Windows operating systems, user accounts, and common applications (Microsoft 365, web browsers, etc.).
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Strong troubleshooting and problem-solving skills.
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Excellent communication and customer service abilities.
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Ability to work on-site, support multiple users, and manage time effectively.
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High school diploma or equivalent required; some college coursework or certifications in IT preferred (CompTIA A+, IT Fundamentals, etc.).
What We Offer
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Hands-on IT experience with opportunities for growth.
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Supportive team environment with training and mentorship.
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Competitive pay and benefits package.
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A chance to be part of a growing company and contribute to its success.