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Fresha

Head of Data Science

LondonPosted 1 weeks ago
Full-timeonsite

Job Description

The AI-powered OS for beauty,
wellness and self-care

About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

We process millions of transactions and generate rich behavioural data across consumers and partners. Despite this, data science is still early at Fresha. That's the opportunity.
 

About the Role

We're hiring a Head of Data Science to build DS into a core function at Fresha, not manage what already exists. Today the team is small but technically strong. We have production ML models in fraud detection, text moderation, and taxonomy classification, running on SageMaker with a dbt/Snowflake data stack. But we're operating reactively, and we know there's significantly more value DS can unlock across the marketplace.

You'll have a clear mandate, leadership buy-in, and a technically strong team already in place. Your job is to set the direction, grow the team, and make data science visible and indispensable to how Fresha makes decisions and builds products.

This role is right for you if you've done this before - taken a small DS team at a scaling company and turned it into something the business can't operate without.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our dog-friendly office 5 days per week in London: The Bower, 207-122, Old Street, London EC1V 9NR.

We process millions of transactions and generate rich behavioural data across consumers and partners. Despite this, data science is still early at Fresha. That's the opportunity.
 

About the Role

We're hiring a Head of Data Science to build DS into a core function at Fresha, not manage what already exists. Today the team is small but technically strong. We have production ML models in fraud detection, text moderation, and taxonomy classification, running on SageMaker with a dbt/Snowflake data stack. But we're operating reactively, and we know there's significantly more value DS can unlock across the marketplace.

You'll have a clear mandate, leadership buy-in, and a technically strong team already in place. Your job is to set the direction, grow the team, and make data science visible and indispensable to how Fresha makes decisions and builds products.

This role is right for you if you've done this before - taken a small DS team at a scaling company and turned it into something the business can't operate without.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, this role will be based in our dog-friendly office 5 days per week in London: The Bower, 207-122, Old Street, London EC1V 9NR.

The AI-powered OS for beauty,
wellness and self-care

About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Inclusive workforce
 
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
 
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
 
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
 
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

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501-1000 employees
London, England, GB
Website
Head of Data Science at Fresha | Renata