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Strong organizational skills are necessary to manage significant data from multiple sources and balance various tasks from client service administration to borrower reporting processing to credit related support.
The incumbent will interact primarily with various internal partners which include: Global Risk Management, the Business Service Center, Enhanced Due Diligence Unit CRA, Small Business, Retail, Wealth Management, Global Banking and Markets, Cash Management Contact Centre, Payments and Cash Management and could include other partners as well as the Canadian Business Banking Executive Office.
The incumbent will also interact with external parties such as Solicitors, Accountants, Professional Service Providers and possibly External Bank Groups.
The incumbent continually works with clients providing service consistent with Scotia Service Standards, Complaint Resolution Standards and Procedures. The CRM looks for opportunities to promote the sale of bank product and services.
The environment is fast paced and demanding and will at times require priorities be re-adjusted to accommodate urgent requests.
Client Relationship Manager, Commercial Agriculture Banking - Edmonton, Alberta
Edmonton, ABPosted 1 weeks ago