Head Spa Therapist

Our hotel

Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street’s luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.

Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

Your key responsibilities

Join Our Team as a Head Spa Therapist! Are you passionate about wellness, beauty, and creating transformative guest experiences?

As a valued part of the Forte family, we invite you to join us as a Head Spa Therapist where you will play a key role in delivering exceptional treatments while supporting the smooth day-to-day running of our reception and guest services.

As a valued part of the Forte family, you will:

• Providing high-quality Level 3 treatments, including massage, facials, head spa, and body therapies.

• Delivering exceptional guest care and personalised service.

• Managing reception duties, bookings, enquiries, payments, and client records.

• Creating a welcoming and professional front-of-house experience.

• Maintaining high standards of cleanliness and spa presentation.

• Supporting daily spa operations and working collaboratively within the team.

• Staying up to date with wellness trends and advanced spa techniques.

Who we are looking for

We are seeking an enthusiastic and dedicated Head Spa Therapist who is passionate about celebrating the individuality of our hotels and guests. We are looking for a team member who brings:

• A Level 3 Beauty Therapy or Spa qualification (or equivalent), with hands-on experience in delivering professional massage & facials.

• A genuine passion for delivering exceptional, unrivalled 5-star service.

• A positive attitude with a desire to learn, adapt, and grow within the hospitality and wellness industries.

• Enthusiasm, professionalism, and a strong work ethic.

• The ability to work well under pressure in a fast-paced environment while handling multiple tasks.

• A talent for creating personalized, memorable experiences and fostering long-term guest loyalty.

• Independence and initiative, while working effectively as part of a team and across departments.

• A strong commitment to hygiene, health, and safety standards.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night

• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products

• Extensive learning and development opportunities

• Meals on duty

• Social activities and events

• Recognition programs & Annual awards

• Gym Membership Discounts

• Enhanced Maternity & Paternity Pay

• Pension Scheme

• Season Ticket Loan / Cycle to Work Scheme

• Employee Assistance Programme

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.

Department

Spa

Role

Head Spa Therapist

Locations

Brown's Hotel, London, United Kingdom

Employment type

Full-time

Division

Spa & Wellness

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