Job Description
The Front of House Team represents the welcoming face and voice of Charles Stanley and Raymond James Wealth Management playing a vital role in creating a positive first impression for clients, visitors, and colleagues. As ambassadors of one of the UK’s leading wealth management firms, team members ensure a professional, courteous, and client-focused experience at all times. Based at our London Head Office, the role encompasses reception duties, switchboard operation, and the coordination of meeting rooms and events. The team also handles new business calls from prospective clients and intermediaries, making this a key position in supporting business growth. Due to the nature of the role, team members are classified as Information Providers under regulatory standards. This requires successful completion of internal and CISI training during the probationary period and maintaining a minimum of 10 hours of CISI CPD annually, provided by the company.