Company Description

Where passion drives life, join us at Accor!

As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.

With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.

If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!

Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

✨ Hospitality is a work of heart.
💛 Join us and become a Heartist®.

Swissôtel The Bosphorus, Istanbul

As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

🌟 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

🛎 Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.

🚀 Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?

Job Description

• Promote and implement all hotel campaigns, promotions, and special programs effectively.

• Handle all group and banquet reservations by identifying client needs and providing tailored solutions.

• Build, develop, and maintain strong relationships with both existing and potential clients.

• Research new market opportunities and report findings to the Sales & Marketing department.

• Organize hotel site inspections and familiarization tours for potential clients.

• Conduct regular visits to travel agencies in Istanbul to strengthen business partnerships.

• Meet weekly targets for sales calls, client visits, and telesales.

• Record all sales activities accurately in the Opera system.

• Coordinate with relevant departments by sharing detailed group information in advance.

• Support smooth operations by facilitating communication between clients and operational teams.

• Attend daily and monthly Sales & Marketing briefings.

• Gather client feedback during and after events to ensure satisfaction and improve service quality.

• Prepare and distribute necessary documents such as BEOs, rooming lists, and block sheets in a timely manner.

• Maintain thorough knowledge of hotel facilities, services, and competitive positioning in the market.

Qualifications

• Fluent in Turkish, English and Russian.
  
• Proven experience in event and group sales.

• Proficient in Opera or similar hotel sales/reservation systems

• Solid knowledge of sales and marketing principles

• Excellent communication and persuasion skills

• Strong customer-oriented and solution-focused approach

• Effective time management and organizational abilities

• Advanced skills in MS Office applications

• Team player with the ability to collaborate across departments

• Flexible with working hours and able to adapt to a dynamic environment

• Familiarity with the travel agency and corporate market in Istanbul.