Deputy General Manager_IT Business Partner - Technology Services - VOIS_Pune

What you will do

• Align IT strategy and initiatives with business objectives to enable priority outcomes.
• Partner with senior stakeholders to understand business needs and translate them into clear, actionable technology requirements.
• Identify opportunities where technology can improve processes, efficiency, and service quality, and shape a forward‑looking technology roadmap.
• Evaluate, recommend, and prioritise technology solutions that address business challenges and support innovation.
• Oversee delivery of IT initiatives across the Technology tower, ensuring progress, benefits realisation, and timely resolution of escalations.
• Enable successful adoption of new systems through structured change management, communication, and post‑implementation support.
• Contribute to IT budget planning, demand forecasting, and cost optimisation while safeguarding business value.