Job Description
Product Owner
Department: IT
Employment Type: Permanent - Full Time
Location: Pune
Description
Key Responsibilities
- Own and manage the product backlog, ensuring alignment with client needs and business priorities.
- Translate business objectives into clear, actionable delivery items for the Scrum team.
- Ensure product vision and goals are well understood across teams and stakeholders.
- Contribute to product planning and lifecycle activities alongside senior leaders.
- Create, refine, and prioritise user stories, features, and epics.
- Develop acceptance criteria using the Given‑When‑Then Gherkin format.
- Ensure backlog transparency, clarity, and readiness for development.
- Work with design and engineering teams to support UI/UX wireframes and prototype development.
- Build a deep understanding of client roles, needs, and pain points.
- Facilitate requirement gathering and translate insights into product deliverables.
- Act as the client advocate within the Scrum team, ensuring solutions meet expectations.
- Support benefits realisation by tracking outcomes and validating delivered value.
- Actively participate in Agile ceremonies: sprint planning, reviews, stand‑ups, and retrospectives.
- Work closely with engineers, designers, and architects to ensure shared understanding of priorities.
- Promote a user‑centred mindset and champion best practices in software development.
- Support the team in breaking down complex problems into actionable increments.
- Monitor product performance and use data‑driven insights to guide improvements.
- Identify opportunities to optimise delivery processes and enhance product quality.
- Collaborate with technical leaders to ensure modern engineering practices and technology use.
- Support the ongoing evolution and optimisation of digital products across the portfolio.
The Product Owner will influence:
- End‑to‑end product discovery, refinement, and delivery cycles.
- Client‑facing and internal workflows supported by the assigned product area.
- User story creation, acceptance criteria, and technical requirement clarity.
- Collaborative work with engineering leads, architects, designers, and business stakeholders.
- Product performance tracking, optimisation, and continuous improvement activities.
Internal
- Agile Coach and Senior Leadership
- Product Delivery teams
- Engineering, Architecture & Technical Leads
- UX/UI designers
- Operational Leaders and Client‑facing teams
- Data, Cyber, and Cloud teams
- Clients and end users
- Technology and integration partners
- Cloud service providers (Azure, AWS)
- Industry experts, advisors, and innovation partners
Skills, Knowledge and Expertise
Desirable
- Experience working with engineering teams on software development best practices.
- Exposure to workflow or case management systems.
- Understanding of DevOps, integration patterns, and cloud‑native technologies.
- Experience supporting product delivery across multiple business units or regions.
- Collaborative, open, and able to work confidently with both technical and non‑technical teams.
- Outcome‑focused and driven by delivering value to clients and the business.
- Structured thinker with strong analytical and problem‑solving skills.
- Excellent communicator, able to simplify complex requirements for diverse audiences.
- Innovative mindset with a passion for modern technology and continuous learning.
- Proven experience as a Product Owner or similar role in an Agile environment.
- Strong understanding of Agile Scrum methodologies and product management principles.
- Ability to deconstruct problems and translate them into user stories and requirements.
- Background or exposure to technical environments (e.g., .Net, Python, Java, cloud platforms).
- Experience with cloud services such as Azure or AWS.
- Excellent communication skills with the ability to engage stakeholders at all levels.
- Strong client focus with a track record of delivering solutions that meet user needs.
- Data‑driven approach to decision‑making and feature prioritisation.
- Experience with user‑centred design, UI/UX concepts, and prototype collaboration.
- Self‑starter with strong work ethic and ability to work independently.
