Job Description
Complex Injury Paralegal
Application Deadline: 25 May 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Southampton
Reporting To: Lead Lawyer / Partner
Description
Full-time | 35 hours per week | Monday–Friday
Are you looking to develop your career in complex and high-value personal injury work?
Keoghs is looking for a dedicated Complex Injury Paralegal to join our successful and supportive Complex Injury Team in Southampton.
This is a role where you will gain hands-on experience assisting with large loss, catastrophic injury, and high-value multi-track claims—including brain, spinal, amputation, and fatal injury cases.
#INDUKI
What You’ll Be Doing
File & Case Support
- Preparing, filing, serving, and diarising basic court documents and hearing dates
- Liaising with experts, counsel, insureds, and witnesses
- Coordinating conferences, hearings, joint settlement meetings, and expert appointments
- Managing CRU registrations, updates, and settlement notifications
- Reviewing medical records, photographic evidence, and surveillance footage
- Drafting summaries, mandates, and applications for records and police reports
- Redacting documents to maintain privilege and GDPR compliance
- Taking and fielding calls from all parties involved in the claims
With experience and supervision, you’ll progress to tasks including:
- Preparing instructions to counsel
- Drafting witness statements and liaising with witnesses
- Preparing and reviewing disclosure
- Attending client meetings and preparing notes
- Drafting updates to clients and more complex court documentation
What we're looking for
- Prior experience in a litigated role - assistant or file handler (6 months min)
- Prior experience in personal injury - assistant or file handler (6 months min)
- Minimum of 5 GCSEs (grade 5/C or above)
- Demonstrable interest in law (e.g. LPC, CILEX, or experience in a legal environment)
- Strong communication and telephone skills
- Confident, organised, and able to manage competing priorities
- High attention to detail—especially when tasks are repetitive
- Good IT, literacy, and administrative skills
- A proactive team player with the flexibility to support the needs of the team
- Ability to work in line with the SRA Code of Conduct
- Team Commitment – Values collaboration and others’ perspectives
- Resilience – Calm under pressure
- Growth Mindset – Keen to develop and improve
- Adaptability – Embraces change positively
- Client-Focused Thinking – Adds value through service quality
- Commercial Awareness – Understands broader business implications
Job Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
