Job Description
Casualty Field Adjuster - Northeast
Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Home United States
Reporting To: Erik DeMartinis
Description
What's in Store
Davies North America is seeking an experienced Casualty Field Adjuster to handle liability and casualty-related field investigations, including scene inspections, statements, liability development, field documentation, and support for bodily injury or general liability claim handling.
This role is ideal for a field professional who can investigate losses, inspect sites, document findings, evaluate damages and exposures, and communicate effectively with insureds, claimants, carriers, clients, vendors, and internal stakeholders. The successful candidate will bring strong technical judgment, professional communication, and the ability to manage field assignments efficiently and accurately.
Compensation: This is a 100% commission‑based role with earnings paid at 42% commission, supported by a bi-weekly draw of $1500.00.
Key Responsibilities
- Conduct investigations for assigned claims
- Inspect or remotely manage inspections of property, structures, vehicles, equipment, or accident scenes as required by assignment
- Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams
- Evaluate loss facts and support investigation of coverage, liability, damages, and exposure
- Obtain statements from insureds, claimants, witnesses, or other involved parties when needed
- Prepare timely, accurate, and well-documented reports for clients and internal stakeholders
- Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed
- Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations
- Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately
- Manage field assignments within service expectations, turnaround times, and quality standards
- Travel throughout the assigned coverage territory as required
Skills, knowledge & expertise
- 3+ years of adjusting experience
- Active adjuster license(s) and the ability to obtain additional licenses as required
- Valid driver’s license and reliable transportation
- Ability to travel locally and regionally within the assigned territory
- Experience handling field claims in bodily injury, auto and home liability, general liability, or commercial equipment
- Strong documentation, organizational, and time-management skills
- Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems
- Ability to work independently while managing deadlines, territory activity, and service expectations
- Strong investigative mindset with high attention to detail
- Strong written and verbal communication skills
- Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives
- Ability to manage multiple assignments and shifting priorities in a fast-paced field environment
Equal Employment Opportunity & Legal Notices
- Medical, dental, and vision plans to support your health and that of your family
- A 401(k) plan with employer matching
- Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
- Paid holidays
- Life insurance and short‑term and long‑term disability coverage
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [email protected]
